Recognize

If you think you have experienced a phishing scam, we recommend that you act immediately by following our guidelines below, and then proceed to our ReportRecover, and Reinforce sections for further assistance.

Some Immediate Action Steps to Take

Report

Report Phishing to the Site Where the Scam Took Place

Recover

These resources have been gathered, selected and vetted to help simplify the process of recovering after a cybercrime incident has taken place. You may need to contact organizations outside FightCybercrime.org. Results will vary depending on your circumstances.

Reinforce

Once you have notified the appropriate organizations and you are on the road to recovery, it is time to reinforce your cybersecurity using these resources and tools.

Implement Preventative Measures

  • Download our Six Steps to Better Security PDF.
  • Always keep your operating system, security software, and apps up to date.
  • Keep your firewall turned on at all times to prevent hackers from stealing passwords or other sensitive information.
  • Routinely backup your data in a secure location.
  • Never click on a link or open an attachment in a message or email from someone you don’t know.
  • Create strong passwords. Learn how from ConnectSafely.org
  • Always enable two factor authentication (2FA) on your email, social media and other online accounts, which requires an additional code to log in.
  • Be sure websites are secure before submitting sensitive information. Find out how to spot a fake website.
  • Turn your computer off when it is not in use. Hackers cannot access your device when it is powered off.

Community Resources