Recognize

If you think you have experienced an investment scam, we recommend that you act immediately by following our guidelines below, and then proceed to our ReportRecover, and Reinforce sections for further assistance.

Some Immediate Action Steps to Take

  • Collect all relevant documentation related to the scam and keep them in a secure file. You may need to provide this documentation when you file a report.
  • If you have wired money or made a payment and suspect it is a scam, contact your financial institution and/or the money service you used right away.
    • You can reach the complaint department of MoneyGram at 1-800-MONEYGRAM (1-800-666-3947) or Western Union at 1-800-448-1492.
      • If you suspect that a friend or family member is being victimized as a result of fraud, you can file an interdiction request which will block that person from transacting with Western Union. Send an email request to BeFraudSmart@westernunion.com.
  • Contact your State Consumer Protection Office for help.

Report

Report the Scam to the Site Where the Scammer Contacted You

Recover

These resources have been gathered, selected and vetted to help simplify the process of recovering after a cybercrime incident has taken place. You may need to contact organizations outside FightCybercrime.org. Results will vary depending on your circumstances.

Reinforce

Once you have notified the appropriate organizations and you are on the road to recovery, it is time to reinforce your cybersecurity using these resources and tools.

Implement Preventative Measures

  • Ask yourself, “Is this too good to be true?” If it sounds too good to be true, it is probably a scam.
  • Be cautious of anyone who contacts you first or makes guarantees for a large return on investment. These are signs of a scam.
  • Do your research on any company you plan to invest with. Review them on the Better Business Bureau.
  • Before investing your money, get all of the details in writing and ask questions. A legitimate company can provide you with all the information you need to make an informed decision.
  • Be sure websites are secure before submitting your Social Security number or personal information. Find out how to spot a fake website.
  • Download our Six Steps to Better Security PDF.

Community Resources

Helpful Videos