Recognize

With the increased popularity of video conferencing for work, school, and social life comes increased security issues. If your video conference is hacked (meeting bombing), you may experience uninvited guests disrupting your video conference with threatening language, pornography, and/or hate images. This behavior may violate state and federal criminal law and is worth reporting.

If you think your video conference has been hacked, we recommend that you act immediately by following our guidelines below, and then proceed to our ReportRecover, and Reinforce sections for further assistance.

Some Immediate Action Steps to Take

  • Take a screenshot of disruptive behavior, then shut down the video conferencing software immediately. You will want to submit the screenshot when you report the incident.
  • Review your security settings on the video conferencing software. Check out these Best Practices for Video Conferencing Security from Palo Alto Networks.
  • If you or someone within your meeting clicked on a phishing link in the chat, visit our Phishing page for reporting and recovery help.

Report

Report to the Video Conferencing Platform Where the Hack Took Place

Recover

These resources have been gathered, selected and vetted to help simplify the process of recovering after a cybercrime incident has taken place. You may need to contact organizations outside FightCybercrime.org. Results will vary depending on your circumstances.

Set up advanced security controls on your video conferencing app:

Reinforce

Once you have notified the appropriate organizations and you are on the road to recovery, it is time to reinforce your cybersecurity using these resources and tools.

Implement Preventative Measures

  • Do your research before selecting video conferencing software.
  • If you are using Zoom, learn about the new security toolbar icon for hosts.
  • Always secure your video conference with a password.
  • Do not publicly post links or passwords to your meetings on social media or other public platforms.
  • Have someone act as a meeting moderator with the ability to eject guests.
  • Be careful when sharing screenshots of your meetings. Make sure meeting links are not visible and you are respecting the privacy of meeting participants.
  • Keep your video conferencing software, operating system, security software, and apps up to date on all of your devices.
  • Create strong passwords. Learn how from ConnectSafely.org.
  • Always enable two factor authentication (2FA) on your email, social media and other online accounts, which requires an additional code to log in.

Community Resources