Is your computer or tablet running slower than usual? Have you noticed new icons you don’t recognize, toolbar changes or camera activation? Is your Internet connection constantly dropping? You may have clicked on an email or website link that has placed a virus, malware or spyware/adware on your computer or tablet.
Note that some viruses, malware, spyware or adware can affect your computer or device with no immediate or noticeable symptoms.
If you think your computer or tablet is infected by a virus, malware or spyware/adware, we recommend that you act immediately, by following our guidelines below, and then proceed to our Report, Recover and Reinforce sections for further assistance.
* If you still believe you have problems after following these steps or don’t feel comfortable completing these steps, take your device to a professional.
These resources have been gathered, selected, and vetted to help simplify the process of recovering after a cybercrime incident has taken place. You may need to contact organizations outside FightCybercrime.org. Results will vary depending on your circumstances.
Once you have notified the appropriate organizations and you are on the road to recovery, it is time to reinforce your cybersecurity, using these resources and tools.