Some Immediate Action Steps to Take

  • Stop all contact with the individual(s) who contacted you.
  • Contact your bank or financial institution to close or change any compromised accounts.
  • Go to to see a copy of your free annual credit report.
  • Save all information or messages about the individual(s) who contacted you pretending to be a government or military representative.


Click Here to Report Your Incident to the FBI IC3

Reporting cybercrime incidents to the FBI Internet Crime Complaint Center (IC3) via the link above is very important! The more national reporting data that is collected, the better the chance law enforcement has to catch the criminals and decrease online crime. Although the FBI does not resolve individual complaints directly, they will make your report available to local, state and other law enforcement partners. FAQs about IC3 reporting can be found here. Please read the FBI/IC3 privacy policy here. (If you believe that you’ve received a phishing email, please forward the email directly to

Report the Incident to the Site Where the Fraudster First Contacted You

Contact the Money Service Company You May Have Used and Report the Fraud


These resources have been gathered, selected and vetted to help simplify the process of recovering after a cybercrime incident has taken place. You may need to contact organizations outside Results will vary depending on your circumstances.


Once you have notified the appropriate organizations and you are on the road to recovery, it is time to reinforce your cybersecurity using these resources and tools.

Implement Preventive Measures

  • Remember that no legitimate government official will ask you to buy gift cards, wire  money or send BitCoin to collect a prize or to pay for debt over the phone, by text, or via an email.
  • Never give out any personal or account information over a phone call, text message, or email from someone claiming to be from the government.
  • Ask the individual calling you for them to verify your name, address, and the last four digits of your social security number before proceeding any further.
  • Learn how to recognize scams from various government agencies: IRS ScamsMedicare ScamsSocial Security ScamsArmy Social Media Scams
  • Check your consumer rights with the Consumer Financial Protection Bureau.
  • Keep passwords private
  • Use caution with unsecured Wi-Fi connections.
  • Don’t share too much personal info on social media.

Community Resources