Recognize

Some Immediate Action Steps to Take

  • Stop all contact with that individual.
  • Block your phone, email, and/or social media address from the user.
  • Contact your bank or financial institution to close or change any compromised accounts.
  • Go to annualcreditreport.com to see a copy of your free annual credit report.
  • Save all information or messages you received from the person you are communicating with. You may need to provide this information when you file a report.

Report

Click Here to Report Your Incident to the FBI IC3

Reporting cybercrime incidents to the FBI Internet Crime Complaint Center (IC3) via the link above is very important! The more national reporting data that is collected, the better the chance law enforcement has to catch the criminals and decrease online crime. Although the FBI does not resolve individual complaints directly, they will make your report available to local, state and other law enforcement partners. FAQs about IC3 reporting can be found here. Please read the FBI/IC3 privacy policy here. (If you believe that you’ve received a phishing email, please forward the email directly to reportphishing@apwg.org.)

Report the Incident to the Site Where the Fraudster First Contacted You

Contact the Money Service Company You May Have Used and Report the Fraud

Recover

These resources have been gathered, selected and vetted to help simplify the process of recovering after a cybercrime incident has taken place. You may need to contact organizations outside FightCybercrime.org. Results will vary depending on your circumstances.

Contact Credit Reporting Agencies to Monitor Your Accounts

Reinforce

Once you have notified the appropriate organizations and you are on the road to recovery, it is time to reinforce your cybersecurity, using these resources and tools.

Implement Preventive Measures

  • Try and resist the urge to act immediately, no matter how devastating the situation seems to be.
  • Verify the caller’s identity by asking questions that a stranger couldn’t possibly answer.
  • Even if you have been sworn to secrecy by the caller, check the story out with someone else in your family or with a trusted friend.
  • Never wire money, or send a check or money order by overnight delivery or courier.
  • Download our Six Steps to Better Security PDF.

Community Resources

Helpful Videos