Thank you to all of those who participated in yesterday’s Twitter chat, #ChatSMB. We had so much fun chatting with you! Yesterday’s chat was sponsored by Keeper Security, a top-rated password manager trusted by Cybercrime Support Network and many others to help keep their passwords safe. Using a password manager is key in preventing data breach and securing your accounts!
#ChatSMB was a success; with 309 conversations, 191 engagements, and a potential audience reach of 252,623 people! We always have a blast hosting these chats, especially when we have a wonderful sponsor to highlight and thoughtful, engaged participants to chat with!
Here are some of our favorite answers from the Twitter chat:
Q1: In order to protect our small businesses from cyber-threats, we have to assess our risks. What are some important risk factors that SMBs need to keep in mind?
Q1: There is an abundance of cyber risks facing SMBs from phishing attacks to malware. In fact, our recent study with @PonemonResearch found 67% of SMBs experienced a cyberattack & 58% experienced a data breach involving sensitive customer or employee info last year. #ChatSMB
— Keeper Password Manager (@keepersecurity) May 7, 2020
Q2: What resources can you offer to small businesses looking to mitigate these risks?
A2: We also have a dark web scan on our website where you can see if your work email has already been associated with any passwords on the dark web. You can scan your email here: https://t.co/s0DUvVh0Lz #ChatSMB
— Keeper Password Manager (@keepersecurity) May 7, 2020
With so many #SMBs working from home, we’ve put together a WFH toolkit and free cyber security essentials tools. https://t.co/7uozy9SPSk https://t.co/RlxsW2eNFM
— TechStak (@TechStakHQ) May 7, 2020
Q3: Recently, many of us have transitioned to working remotely. How does this impact a small business’ cybersecurity? How can SMB’s make sure their teams stay safe working from home?
We have recommended four areas to help #SMBs have better security while working from home, including helping their employees establish a secure work environment. #patching, #passwords and #2FA, #DNS protection, & #wifi wisdom 🙂 https://t.co/8h5GPC2eIQ#ChatSMB https://t.co/0Ci89x3f2L
— GlobalCyberAlliance (@GlobalCyberAlln) May 7, 2020
Q4: What are some immediate steps we can all take right now to improve our individual cybersecurity?
#DNS protection is a really simple and effective way to protect your business or personal devices. @Quad9DNS offers free, #privacy preserving protection that prevents you from even accessing those malicious sites in #phishing emails. #ChatSMB https://t.co/3XxhfirwuN
— Quad9 (@Quad9DNS) May 7, 2020
A4: We recommend creating high-strength, random passwords for each & every account, utilizing 2FA, investing in a password manager like Keeper, & using our dark web monitoring tool, BreachWatch to see if your passwords are on the dark web #ChatSMB
— Keeper Password Manager (@keepersecurity) May 7, 2020
Q5: Since many of us are working remotely, we can turn to video resources like webinars to educate ourselves. What are some of your favorite video/webinar resources?
A5: Looking for something to watch? Check out our videos outlining the most common fraud types & how to spot them. Watch them here: https://t.co/Qg5voqZDfj #ChatSMB #BeFraudSmart https://t.co/vUsq2mghIL
— WU Consumer Protection (@WUStopFraud) May 7, 2020
A5: We’ve created a webinar series for #SMBs focused on cyber threats and cyber security. Check out the most recent on COVID-19 Scams with @cybersupportnet 🙂https://t.co/Nk0A0pgxFU #ChatSMB
— TechStak (@TechStakHQ) May 7, 2020
Q6: The FBI/IC3 report shows business email compromise as the most costly cybercrime with $1,776,549,688 total losses in 2019 alone. How can we prevent BEC in small businesses?
This is a great point. Give your staff the information, AND make sure you follow-up consistently and remind them! We should always keep #cybersecurity top of mind. 👍 #ChatSMB @keepersecurity https://t.co/Bkf9YUw4lw
— Cybercrime Support (@cybersupportnet) May 7, 2020
#DMARC. It’s not the easiest thing to implement, but there are free resources out there to help orgs do it: https://t.co/7pjb5CzA5d. The ability to protect your brand an reputation is critical, & the economic benefits to business are real: https://t.co/8ZfZgJruOa#ChatSMB https://t.co/odmr760Waf
— GlobalCyberAlliance (@GlobalCyberAlln) May 7, 2020
Q7: What does cybersecurity mean to you?
A7: #Cybersecurity means being aware of your online surroundings, behavior and digital habits …similar to physical security practices. It means training, learning and staying up to date so you know how to protect yourself, your business, your customers. #ChatSMB https://t.co/K6jQbTLnqU
— TechStak (@TechStakHQ) May 7, 2020
Q8: After cybercrime strikes, it can be difficult for SMBs to recover. If your small business has been affected by cybercrime, visit FightCybercrime.org for recovery steps. What recovery tips do you have for SMBs affected by cyber-incidents?
A8: First, do not unplug. Shutting down a machine can delete valuable information on how the hack originated and the extent of the damage. Contact a professional who specializes in cyberattacks. Communicate quickly to employees & customers. Fix cybersecurity gaps. #ChatSMB
— Keeper Password Manager (@keepersecurity) May 7, 2020
A8. Stay calm. Remember, you are not alone. #Cybercrime and online fraud can happen to anyone. ✋Visit us for resources @ https://t.co/GKbogl793H ✋ https://t.co/H1mgKf6pja
— Fightcybercrime(@Fightcybercrime) May 7, 2020
We had a great time discussing small business cybersecurity and risk management with you! Thank you for sharing all of your tips and resources, you make the world a more cyber-safe place! We look forward to chatting with you all again soon.